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Proudly Canadian

About Us

At Halton Healthcare, ‘collaboration’ is one of our strategic priorities as outlined in Pathway 2021 and we endeavour to pursue purposeful partnerships and collaborations that improve our patients’
experience and the overall performance and effectiveness of the broader health system. 
We are committed to delivering on our vision of transforming the community hospital experience through the delivery of “Exemplary patient experiences, always”. Reflecting the dynamic communities we serve, we take pride in offering some of the finest technology and healthcare expertise available in Ontario.

For over 30 years, the Connect Care Medical Alert Service has been dedicated to helping Canadians maintain their independence while at home, 24 hours a day - 7 days a week.

Proudly a Canadian company, hospital owned and operated, all net proceeds support hospital programs and services. Trusted and recommended by doctors, healthcare professionals, clients and families, this service is offered across Canada. We pride ourselves in exceptional personalized customer service, integrity and transparency. Our clients are our biggest referral source. 

Monitoring Centre is Able to Offer Assistance

in Over 170 Languages

We will ensure our records list the language that you would like the interpreter to speak. When an activation call is made, an interpreter will be contacted where they will relay the response to our monitoring station so we can take the appropriate action.

The process may add some additional time to the response time, and used only when necessary.

Service is Offered Across Canada

Units are shipped out from our head office at the Oakville Trafalgar Memorial Hospital. We pay for the shipping costs most anywhere in Canada.

Know that a simple press of the button will get you our monitoring station no matter where in Canada you are located.

Service is Offered Across Canada

All units are preprogrammed at the Oakville Trafalgar Memorial Hospital and shipped out with our easy to use installation guide.

We are available during regular office hours to assist you with the set up.                  8am - 4pm, Monday - Friday.

No Land Line - We Have a Solution

If you do not have a land line, we have a replacement land unit that will work with the Connect Care Medical Alert Unit so you can get Help at the Touch of a Button.

Enjoy Our Easy To Use System And Enjoy Life

Enjoy safety, security and peace of mind at home. A simple push of the Connect Care Medical Alert Button and you are immediately connected to our 24/7 monitoring station. 

Refer A Friend Promotion

• Refer a friend and get 1 Month Free!*

• Refer 12 friends and get 1 Year Free!*

* Offered to new clients only. 

*Once your friend has been a Connect Care Client for 3 months.

State-of-the-art Technology 
Coming Soon!

For those always on the go, try Connect Care’s newest GPS Safe fall detection, available soon.

If you remain active outside of the home and want to ensure your safety, whether it be on a hike, grocery shopping, or walking the dog— this is the best option for you.

With the choice to either wear the system as a necklace, or clipped onto a pair of pants, the GPS Safe fall detector, can be taken anywhere - keeping you connected at home and on the go.

If a fall does occur, there is a two-way speaker built directly into the pendant, so you can chat with the operator and provide details of your emergency— no matter where you are.

This option offers the ultimate peace of mind, knowing the GPS Safe is equipped to know when and where a fall occurs. 

Neck And Wrist Pendants

For those who simply want peace of mind, the standard pendant is a great way to enjoy daily activities without the worry of falling.

The device can be worn either around the neck or on the wrist depending on comfortability. Once the button is pressed, a sensor is sent directly to our monitoring centre and help will be dispatched immediately.

You can speak with a representative through the provided two-way speaker, so you can ensure help is on the way. Even if you are unable to speak, know that help will be dispatched immediately for ease of mind.

The button is water proof, providing a sense of safety when used in the shower or bath.

Automatic Fall Detection

I'm a paragraph. Click once to begin entering your own content. You can change my font, size, line height, colour and more by highlThose who have previously experienced a fall or are at high risk of falling may want to consider the automatic fall detector necklace pendant.

Using advanced sensors, the pendant can automatically detect when a fall has occurred and will contact the monitoring system automatically, without ever having to push the button.

Once the sensor has been activated, you can speak with the operator from the two-way speaker connected to your landline. If the user is unable to speak, know that help will be dispatched immediately for ease of mind.ighting part of me and selecting the options from the toolbar.

Lock Box

Having a secure lock box ensures immediate emergency entry, and prevents costly forced entry damage to doors and windows. It increases efficiency in getting you help when you need it.

A lock box attaches to your door handle and holds your key.

Only Connect Care authorized personnel will have access to the lock box code.

We Are Here For You - 24 Hours a Day - 7 Days a Week