Client Testimonials

We are very proud to share with you what our clients are saying about us.

My experience with Connect Care was amazing due to the most beautiful & caring person named Lidia. Some people go to work, do there job and go home. Then there are people like Lidia that care about people's lives, not just their job. My mother in-law is 90 years old, still doing good but we know that one day we were going to get the call that will bring tears to our hearts. Having to deal with Lidia just makes me feel secure, she is like a part of the family. Thank you so much for your kind heart, it will not be forgotten. Mary H

Thank you for excellent and friendly service. It has been an easy process. Vera S. Aug. 5, 2016

A few days after my mother joined Connect Care she entered the hospital. The staff from Connect Care followed up with me (the daughter) to see if all was well regarding my mother. The gratitude I felt knowing we had chosen the right system for my mom was overwhelming. Gloria D. July, 2015.

I joined Connect Care in April, 2012, for the reason of being safe and independent. I am 91 years old and living alone in Oakville. Last month, for the first time since joining, I used my help button for ems assistance. I had an accident and was bleeding heavily from one leg. I was taken by EMS to the Oakville Hospital's ER, assisted and was discharged later that day. I am completely satisfied and appreciative with Connect Care and am spreading the word to everyone I meet. Mrs. H.

Father is able to continue to live on his own, which gives me peace of mind knowing that help is available to him. We couldn’t manage without you!” I rarely encountered a group of people so dedicated, knowledgeable, caring and kind in helping people with all kinds of problems, as in this group, thus making this department one that the Oakville Hospital can be very proud of. Mike P

“ with a friendly, concerned voice. Thank you for your sincere concern for my welfare.” Jean M

“ me the freedom to stay in my home alone during my recovery period. Thanks to your service I have my independence back.”  James M

“It has been like a security blanket for me while living alone since suffering a stroke. Thanks for being so close.” Rebecca C

The Connect Care system has been excellent. It has given my mother a strong sense of security while rehabilitating at the Kensington. We are happy she has 24 hour access to an immediate response.  Anonymous

Initial telephone contact was handled with courtesy and took time to answer all my questions. Volunteer Susan took great care with installation and gave very thorough instructions for use of the system. I am very pleased with this service. Barbara C

Staff is great, no matter how many questions I have. Machine is working good, hope I don't have to use it. Thanks you for your help. Heather D.

It is comforting to know that should I need help, I will be talking to a real person and not hearing a taped message. I hope I will never have to use it, but I know you will be there for me. Thank you, Marion A

Finding a Canadian Company - Great!   Service & Understanding - Excellent!    Peace of Mind and Price - Balance! Don G - March, 2015

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